Refund Policy for MyExams Subscriptions

We understand that sometimes our education service might not be the perfect fit for everyone. This policy outlines the conditions under which you may be eligible for a refund on your MyExams subscription.

Conditions for a Refund:

• Full Refund:
  • Cancellation before access: If you cancel your subscription before your access period begins, you will receive a full refund.
  • Technical Issues: If you encounter technical issues preventing you from accessing the service and our support team is unable to resolve them within a reasonable timeframe (as determined by MyExams), you will receive a full refund.
• Partial Refund:
  • Cancellation within 7 days of purchase: If you cancel your subscription within 7 days of your purchase date and have not accessed any premium features or content, you may be eligible for a partial refund. The specific amount refunded will be determined on a case-by-case basis.

Please note:

• Refunds will be issued to the original payment method used on our website.
• Refunds may take 7 business days to appear in your account, depending on your bank's processing time.
• MyExams reserves the right to deny a refund request if it violates our terms of service or abuse policies.

How to Request a Refund:

To request a refund, please contact our customer support team at [email protected] and explain the reason for your request. We will review your request and respond within 2 business days.

By subscribing to MyExams, you agree to the terms of this Refund Policy.